Logistic industry goes through lots of changes to delivery & ecommerce. SPL always make sure to provide best service to there customers more flexibility, shorter transit times and lower costs than competitors. Due to on time delivery & good customer support they have now become one of the largest courier service in the country.
I did not received my parcel but it is marked delivered, what should I do?
If you cannot locate your parcel and also it is marked as delivered to you on tracking portal then please submit inquiry/complaint to SPL customer care team. Team will open investigation for your package. Updated will be receive over registered email address. If no one respond withi 2 business days then you can contact your retailer for next steps & further assistance.
What does “attempted” mean?
If you package delivery status is showing as “attempted” that means the package is loaded onto a vehicle but SPL was unable to deliver it to the final destination. This could be for several reasons including accessing the delivery location, the delivery address or issues with package safety. If you are disputing that delivery was attempted, we apologize. Please take a moment to check your “Ship To” address on your retailer’s website. If there are any corrections or additions such as delivery instructions or access codes, please submit an inquiry after tracking by selecting “Add delivery instructions to order”. You package should be delivered within 1-2 working days. We are not able to try again on the same day.
My package is delayed, who can help?
If your package delivery is delayed then SPL team is working to deliver it to you safely & soon. If tracking status shows “LABEL CREATED, TRACKING DETAILS WILL BE AVAILABLE ONCE THE PACKAGE ARRIVES AT THE SPL FACILITY” then that means SPL team has received your package for delivery. If within 3 business days delivery status remains same then you can contact SPL customer support team for more assistance.
Is it possible to change my delivery address once it has shipped?
It may or may not possible to change delivery address once it is shipped. for some security reasons you need to contact your retailer who will approve your changes for delivery address, also you can contact SPL customer care.
Where can I enter delivery instructions to my order?
If you have some delivery instructions that you want to add to your order then you need to submit an inquiry after tracking by selecting “Add Delivery Instructions to Order”. This is the best way to communicate the delivery instruaction to SPL driver & team. Please note that if your package is out for delivery, instructions may not be available until the next delivery attempt within 1-2 business days. (If you are trying to change your address, please contact your retailer – see below for more information)
With the help of the parcel app, you can find out the exact location of your parcel or shipment delivered by “SPL” in a matter of seconds.
How to track my SPL parcel? | SPL tracking from Canada, USA & UK
It is easy to track SPL package with TheCourierTracker, all you need to do is enter SPL Tracking Number in above empty seach box and press Track SPL package button, then you will get all the required details of you package like current status like location, estimated delivery time & date and other information.
Where Can I find my SPL Tracking Number
You can find your SPL tracking Number on the receipt provided by SPL team, also on the comfirmation email alos you can find SPL tracking Number. If you still cannot fetch the tracking number then you can contact SPL customer support team.
The tracking number of a SPL delivery
The SPL tracking number format consists of a series of numbers and letters.
How To Track SPL Using Tracking Number | How Do I Track My International Parcel
To track your SPL parcel you need to have SPL parcel tracking number with you, which you can find on the receipt provided or on the shipment confirmation email. Once you have tracking number with you then you can copy that number and paste it in the above text box and hit Track SPL Package button. this will redirect you to SPL official tracking website, where you can paste your SPL Tracking Number and track the details.
You will be able to see entire detail about your shipment, details like current status of shipment, estimated delivery day & time etc.
If entered tracking number is correct then you will be able to fetch all details about your parcel but if tracking number is wrong then you need to contact SPL customer care or visit there official website.
What is the easy way for SPL package tracking? | Easiest way to track SPL package?
I am expecting a shipment via SPL Courier Partner, How can I track parcel location, status & estimated delivery time?
Copy the tracking number from e-receipt which you received from SPL & paste it in the text box present above (start of this page).
You will see an error message if entered tracking number is not correct, on the other hand it will provide all the required details if tracking number is correct. In that case, you need to contact SPL Customer support or visit SPL official website.
When will my SPL shipment arrive? | How long does it take SPL to deliver my parcel?
SPL Courier service does provide estimated delivery date & time to there customer. SPL yet does not have ability to tell exact delivery time & date. As SPL has multiple parcels to deal with on daily basis that is the reason delivery time is not guaranteed. Some unusual circumstances such as severe weather, traffic, changes in carrier route, staffing fluctuations, natural disaster etc. can cause delay in the package delivery.
My package with SPL is late, what should I do?
The shipment is due now.
Deliery time vary due to some unwanted conditions like traffic on road, staffing fluctuations, natural disaster, severe weather, changes in carrier route etc. It is possible that your package is not lost and still in transit. To check the exact status of your parcel you can copy & paste SPL tracking number in above text box & hit the Track SPL Package button and check status.
Where do I get the tracking number of my SPL shipment?
In order to track your SPL shipment, you need to have tracking number with you. You can find the tracking number on the e-receipt provided by the SPL team or confirmation email from them. If you are still not able to find tracking number then you can contact SPL customer care.
Where can I track my SPL Global Forwarding packages?
If you want to track SPL package, then you simply need to copy your package tracking number and paste that in above text box and hit Track SPL Package button, we will fetch entire details of your package including current location, current status, estimated delivery date & time and all other details.
You can find your SPL Tracking Number on the receipt given by SPL executive or on the confirmation email from SPL team.