If you want to check the status of your order or if you want to know any other details enter the Journeys tracking number to get the latest updates.
Journeys is a specialty chain retailer that offers a wide range of buying options in regard to brands and sizes. They offer you 365 days to make a choice! Within 365 days from the date of the purchase, any product in its original condition, along with the original receipts, can be returned for a full refund or product exchange, excluding shipping charges.
You must complete their Return /Exchange Form when you plan to return your products to Journeys. You can get in touch with the Journeys’ customer service department in case you want them to provide you with a pre-paid shipping label.
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For returns, a nominal charge of $7.95 will be deducted from the reimbursement amount, whereas product exchanges are free of charge! Journeys Fit Kids recommends a size for your child based on their existing shoes and clothes.
Save several profiles to your personal profile to keep records of your child’s sizes, and quickly switch between them based on the person you’re buying it for.
When you make the order, they will straight away start processing it to dispatch. It takes a couple of days to process your order. If you purchase prior to 10 a.m. Central Standard Time, the order will be processed the same day.
Order processing implies security checks of the payment information to confirm that they’re doing all they can to safeguard your transactions and the time it takes for delivery centers or one of the retail outlets to pack the item for delivery.
Journeys Order Tracking
Journeys order tracking is pretty straightforward. You will get an email containing the AWB number that will allow you to track and trace your order after your journey’s package has been dispatched. You can type the Journeys Order Tracking number in the official tracker form to obtain real-time information about your package, shipment, in-store couriers, and parcels. You can also get more information about your cargo by visiting the official Journeys customer support website at http://www.journeys.com.
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You can also reach out to Journeys customer service at the addresses given below. Additionally, you may visit their website and check out the Journeys account section in order to know the status of your purchases.
P.O Box 50500
Louisville, KY 40233-5000
Overnight correspondence should be sent to:
462 South 4th Street, Suite 1600
Louisville, KY 40233-5000
Questions & Inquiries via our Website:
Computershare Phone #: (877) 224-0366
Hearing Impaired #: TDD: 1-800-952-9245