How to track my ASOS package?
TheCourierTracker makes ASOS courier tracking really easy. You need to paste your ASOS tracking number in below empty block after that hit Track ASOS Package button. You will be able to see current status of your package and estimated date of delivery.
ASOS tracking from USA, UK and Canada
ASOS courier service ship the package to many countries around the world and you can track your parcel with few clicks on Thecouriertracker website. when package is registered at ASOS courier branch then sender person should share the tracking number to the receiver so that receiver can track the parcel. Receiver and sender both will also receive tracking number on there provided email id & Phone number.
How long does it take to ASOS to deliver the package?
Delivery time of ASOS is totally depends on type of delivery service chosen by the customer. Please find the delivery options and associated duration for the ASOS customers in UK,
Standard Delivery – If you ship the parcel using ASOS Standard Delivery then this service take 3 working days to deliver your package from Monday to Sunday (except Saturday & Holidays).
Next Day Delivery
- In relay point
- If you place an order before 10 PM (Monday to Sunday), then shipment take place next day (Monday to Saturday) between 7am to 10pm.
- If you place an order after 10pm, then delivery takes minimum 2 days
- Shipment/Delivery does not take place during public holidays.
- At Home
- If you place an order before 9 PM (Monday to Friday), then shipment take place next day between 7am to 10pm.
- If you place an order after 9pm, then delivery takes minimum 2 days
- Shipment/Delivery does not take place during public holidays.
Nominated Day Delivery: ASOS provide a facility to schedule any day for the delivery, upto 10 days in advance.
- Delivery/Shipment from Monday to Sunday (except public holidays) between 8am to 8pm.
- Delivery take place from Monday to Saturday, for Northern Ireland (postal code in BT)
- Delivery take place from Monday to Friday, for Northern Islands (postal code in GY or JE)
Evening Next-day: If order was made before midnight (Monday to Sunday) then delivery take place next evening between 6pm to 10pm, this service is not possible for 25th December.
Click & Collect+: This can be a Standard Next-day Delivery or Delivery delivery.
ASOS Instant: Delivery take place on same day between 6pm to 10pm (excluding public holidays), if you place order before noon.
During holiday sales as well as seasons periods, shipment may be delayed and take a little longer than usual.
The Tracking Number of a ASOS delivery
The ASOS Tracking Number consist of 9 digits. For Example – 661748267. Also, tracking number can be a combination of letters & numbers. If the package is private package then the tracking number can in the following forms 2W0 000 728 224, if the carrier is La Poste, the number can be 9L25941033569.
How can I find my ASOS tracking number?
You can find ASOS tracking number on the receipt provided by the delivery partner, also it can be found on the confirmation email provided by ASOS. If you have not received any then you can contact ASOS customer care service – the contacts are mentioned below in this article.
Is ASOS free delivery?
No, As ASOS ship packages worldwide you have to pay some charges in order to shi your parcel.
What currency does ASOS accept?
The buyer can pay in different currencies according to the country he is buying from.
To change the currency, the buyer must click on the flag icon in the upper right corner of the page and select the currency of the country in the “Currency” section. When the buyer pays his order, he will be charged in the currency he has chosen and if his payment card is registered with a different currency, the bank will automatically convert the price using its exchange rate.
It is also possible to purchase ASOS gift vouchers with different currencies and if the buyer wants to pay for an article on ASOS with a gift voucher, he just has to make sure to select the same browse country flag and the same currency to spend it.
About ASOS
Asos is an online clothing and cosmetics company founded in June 2000 in the United Kingdom by Nick Robertson, Andrew Regan, Deborah Thorpe, and Quentin Griffiths. The company is headquartered in London with additional offices in Berlin and Birmingham. Their website offers clothes from over 850 different brands in addition to the Asos brand.
Initially, Asos meant Escenonscreen, as the company sold imitations of clothing that could be seen on television, but the meaning has changed since the expansion of the brand. Asos primarily targets young adults as a customer. Assos began developing its own brand of women’s clothing of the same name in 2004.
Asos started international sales in 2010 by creating an online sales site in France, Germany and the United States, then from 2011 in Australia, Italy and Spain. Today Asos delivers around the world, to more than 200 different countries, for this reason it has a wide network of different carriers. The different delivery options offered by ASOS depend on each country. Options for the UK and distributed by Assos are as follows:
- Standard delivery: Standard delivery at £4.00 (this service is free from £35.00 purchase).
- Next Day Delivery: Next day delivery, Available for multiple postal codes: AB31-56, BF(all), HS(all), IM(all), IV(all), KA27-28, KW(all), PA20-80, PH15-50, TR21-25, ZE (all). Orders must be made before 9 p.m. for home shipments or before 10 p.m. for relay point shipments. This option is not available for parcels of Asos or partners in Asos EU, Asos Lichefield or Asos US, nor during periods such as sales or holiday seasons. Delivery at £5.95 (free after subscribing to Premier Delivery, at £9.95 per year).
- Nominee Day Delivery: One-day delivery scheduled at £5.95 (free after subscribing to Premier Delivery, at £9.95 per year). This option is not available for the following postal codes: AB31-56, BF (All), HS (All), IM (All), IV (All), KA27-28, KW (All), PA20-80, PH15-50, TR21-25, ZE (All). This option is not available for packages from partners in Asos or Asos EU, Asos Lichefield or Asos US. Depending on the postal code, some additional options are possible, such as:
- Delivery Time: Choose slots between 10 am to 5 pm
- Change the previously selected delivery date
- Ask your neighbor to give it
- Request delivery at a relay point
- Evening the next day: Next night delivery at £7.95. This option is not available for the following postal codes: AB (All), BF (All), BT (All), CA18-CA28, DG (All), EX31-39, GY (All), HS (All), IM (All), IV (All), JE (All), KA14, KA27-28, KW (All), LA11-LA21, LL (All) PA20-80, PH5-9, PH15-26, PH30-PH50, PO30-41, SA35-48, SA61-66, SA73, SY19-25, TR21-25, ZE (All). This option is not available for packages from partners in Asos or Asos EU, Asos Lichefield or Asos US.
- Click & Collect+: Delivery to the relay point, if the package is not collected before 10 days at the relay point, it will be returned to Assos. 4 Click & Collect+ services provided by ASOS:
- Collect++: Thousands of locations, open 7 days a week
- Asda toyou: Over 600 locations, open 7 days a week
- DPD pick-up: 2000 different locations in the country, only available for delivery option next day delivery
- Hermes Parcelshop: 5400 locations in the UK, open 7 days a week
- Asos Instant: Delivery for the same day if the order was made before noon (excluding public holidays) at £7.95. This option is only available in certain regions of the UK. A signature is required upon receipt of the package.
Orders placed for delivery in any of the following postal codes: E1-E3, EC1-4, SE1, SE11, SW1, W1, WC1, WC2, E8, E9, E14, N1 and NW1 can be delivered by an electric vehicle.
A signature may be required to retrieve the package. If the customer is not at home at the time of delivery, the delivery person leaves a note to indicate if the package is in a safe place, at a neighbor’s house, or if it is necessary to reschedule the delivery. After 2 inconclusive delivery attempts, the order will be returned to ASOS.
It is possible to return the package to Assos within 28 days of receipt. This period is extended for orders made during the end of the year’s holidays. The possible collection points for returns are as follows:
- Assemble++: Weight and maximum dimensions accepted: 10kg, 60x50x50cm
- Hermes Drop Off: Weight and Max Dimensions Accepted: 15kg, 120x60x60cm
- Royal Mail Post Office: Weight and maximum dimensions accepted: 20kg, 61x46x46cm
- ASDA: Weight and maximum dimensions accepted: 25kg, 90x60x60cm
The different tracking states Asos
- SENT
- INFORMATION RTS RECEIVED AT ORIGIN GATEWAY – RTS REASON NOT KNOWN
- RETURN TO SENDER RTS MANIFESTED FOR RETURN TO CLIENT
- INFORMATION ARRIVED IN COUNTRY / NON EU PRESENTED TO CUSTOMS
- AWAITING DESPATCH
- INFORMATION ASOS
Contact ASOS
ASOS registered office is located in United Kingdom
UK Address – Greater London House, Hampstead Road, London, NW1 7FB
UK Telephone details
- 0207 756 1000
- +44 2077 561 000 (from a country other than the UK)